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Repair Status and Settings

Repair Settings:

1. Default Job Sheet Status: Default status which will be pre-selected in add job sheet.
2. Job sheet number prefix: Prefix for Job sheet reference number which will be auto-generated.
3. Default repair checklist: The Default checklist will be displayed for all devices & device models in add/edit job sheet screen.
4. Product Configuration, Problem Reported By The Customer, Condition Of The Product: Pre-defined list of product configuration to be used in the add/edit of the job sheet.
5. Repair terms & conditions: Terms and conditions to be displayed in the job sheet end.

Repair Status:

1. Status can be added/edited from Repair -> Settings -> Status
2. Status fields:
   1. Status Name: display name for status
   2. Color: Color for identification purposes.
   3. Sort Order: The order in which the status will be displayed.
   4. Mark this status as complete: Any status having this checked will be assumed as completed status. Job sheet or Repair having this status will be assumed as completed.
   5. SMS Template: Template for sending SMS with this particular status
   6. Email Subject, Email Body: Email template for sending for this particular status

Job Sheet Status in Login Screen:

The status of job sheets can be checked directly from the login screen without requiring the user to log in. Follow the steps below to use this feature:

1. Go to the Login Page and click on the Repair Status button.
2. A popup will appear, where you can enter the Job Sheet Number. Providing the Serial Number is optional.
3. Click on the Search button to view the job sheet status.